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Hiring Movers

Hiring a Mover: Key Things to Keep in Mind

So you are having some issues with your movings and need to hire a mover. Whether you have missing items, damaged items, not having enough packing material, time constraints, losing important documents and items or are just looking for someone to make sure your moving is kept up-to-date, hiring a quality moving company is critical to avoiding bigger issues in the future.

Hiring a Mover

When hiring movers, it's important to note that not all movers are the same. You'll find companies that are cheap, some that use the best moving tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality mover that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a mover.

Hiring Movers

Pro Tip:

Ask for Mover Referrals

One of the first few places to start when you're looking to hire movers is your friends, neighbors and co-workers. You'll want to ask them if they know of a moving company that they have hired before that they would recommend or refer.

If you have a specific issue with your movings, like damaged items, you can ask for referrals of moving companies that they know of that have helped them with their damaged items or whatever other issue you are having (ie. missing items, losing important documents and items, time constraints, not having enough packing material, etc.)

Hire a Mover

Pro Tip:

Reviews of Movers

After checking out references that you received for movers, you'll want to check online reviews. You should be able to find online reviews for just about any mover in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a mover could be a sign of a fake review- so take that into considerations.
Make a special note of movers that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the moving company got those legitimately.
Keep an eye out for reviews that compare their experience with other movers. Giving these details adds validity to the reviewer who has actually hired a local mover.

Here are a few examples of valid reviews of movers:

"They were very professional, handled items with care, and made quick work of things. They were great about staying in contact to confirm they were coming the day before, let me know when they were on the way, got there early, and finished well within the time quoted. Hire them for your move, you won't regret it. Thanks guys!"

"From the beginning Chuva answered my request within minutes, outlined costs, and how to move heavy pieces of antique furniture and gym equipment. Victor and the team that showed up were helpful, professional and fast, navigating our very tiny hallways and doors. They even wrapped up wardrobe and foodstuffs at the last minute to save us the trouble. We highly recommend them - they rate an 11. Thank you 24/7!"

"With Cali Movers, moving is simple — Whether you are moving across the country or just across state lines, we put our customers first. By integrating the latest moving technology with personalized customer service, you can expect white-glove moving services other moving companies can’t match. When you choose Cali Movers as your moving company, you will enjoy a seamless and unforgettable moving experience. Our expert moving services will give you peace of mind during your move. Move with Cali Movers, Move with the Pros!"

Hiring Movers

Pro Tip:

Mover References

Once you have gathered referrals and checked online reviews of the moving companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like missing items, damaged items, losing important documents and items, not having enough packing material, time constraints or just general moving issues. Here are some questions you could ask the movers' references:

What work did the mover do for you? A small moving issue or big moving issue will give you insight as to the scale of the project. Was it for losing important documents and items, time constraints, missing items, not having enough packing material, damaged items or just general moving issues?
Did the mover provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the moving work? Professional, clean, friendly? Ask about the things that you care about.
Was the moving work completed per the agreed upon budget?
How were the movers results? Did they meet or exceed your expectations?
Would you hire the mover again?

Pro Tip:

missing items

Pro Tip:

Always make sure the moving company is using the proper tools and a specialized moving software that is custom to the industry. Servgrow is a popular software among moving companies.

Licensed and Insured Moving Company

When hiring a mover, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that moving companies should be licensed, bonded and insured, don't take this for granted.

Movers that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional moving companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Mover

Hiring a mover can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different movers that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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