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Hiring Spa Installers

Hiring a Spa Installer: Essential Things to Keep in mind

So you are having some issues with your spas and need to hire a spa installer. Whether you have no heat, cloudy water, no bubbles from the ozonator, faulty jets, noisy spa pump or are just looking for someone to make sure your spa is kept up-to-date, hiring a quality spa company is critical to avoiding bigger issues in the future.

Hiring a Spa Installer

When hiring spa installers, it's important to note that not all spa installers are the same. You'll find companies that are cheap, some that use the best spa tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality spa installer that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a spa installer.

Hiring Spa Installers

Pro Tip:

Ask for Spa Installer Referrals

One of the first few places to start when you're looking to hire spa installers is your friends, neighbors and co-workers. You'll want to ask them if they know of a spa company that they have hired before that they would recommend or refer.

If you have a specific issue with your spas, like cloudy water, you can ask for referrals of spa companies that they know of that have helped them with their cloudy water or whatever other issue you are having (ie. no heat, noisy spa pump, faulty jets, no bubbles from the ozonator, etc.)

Hire a Spa Installer

Pro Tip:

Reviews of Spa Installers

After checking out references that you received for spa installers, you'll want to check online reviews. You should be able to find online reviews for just about any spa installer in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a spa installer could be a sign of a fake review- so take that into considerations.
Make a special note of spa installers that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the spa company got those legitimately.
Keep an eye out for reviews that compare their experience with other spa installers. Giving these details adds validity to the reviewer who has actually hired a local spa installer.

Here are a few examples of valid reviews of spa installers:

"Cary spent a lot of time diagnosing our "inherited" hot tob circa 1990 that came with our new home, helping reset the control panel, replace the light and showing us how to use and maintain. He was professional and responsive by text, payment was easy and the cost was appropriate for the service. He came back to our home free of charge to fix an error with the light install that caused a leak, and now our hot tub works beautifully."

"Project turned out great! Installation was challenging since the area beneath the pool required extensive grading and the pool itself had to be installed within the confines of an existing deck. Workmanship was very professional and I would highly recommend E C Pool Service to anyone interested in having an above ground pool installed."

"I recently installed a pool and needed a company to install all my pool equipment including the filter, heater, pump, and automation system. Commercial Pool installed all of them and did an excellent job. They were professional, fast, and extremely versed in the equipment. I was very impressed and would highly recommend them."

Hiring Spa Installers

Pro Tip:

Spa Installer References

Once you have gathered referrals and checked online reviews of the spa companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like no heat, cloudy water, noisy spa pump, no bubbles from the ozonator, faulty jets or just general spa issues. Here are some questions you could ask the spa installers' references:

What work did the spa installer do for you? A small spa issue or big spa issue will give you insight as to the scale of the project. Was it for noisy spa pump, faulty jets, no heat, no bubbles from the ozonator, cloudy water or just general spa issues?
Did the spa installer provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the spa work? Professional, clean, friendly? Ask about the things that you care about.
Was the spa work completed per the agreed upon budget?
How were the spa installers results? Did they meet or exceed your expectations?
Would you hire the spa installer again?

Pro Tip:

no heat

Pro Tip:

Always make sure the spa company is using the proper tools and a specialized spa software that is custom to the industry. Servgrow is a popular software among spa companies.

Licensed and Insured Spa Company

When hiring a spa installer, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that spa companies should be licensed, bonded and insured, don't take this for granted.

Spa Installers that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional spa companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Spa Installer

Hiring a spa installer can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different spa installers that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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