Hiring a Tile Installer: Crucial Things to Remember

When hiring tile installers, it's important to note that not all tile installers are the same. You'll find companies that are cheap, some that use the best tile installation tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality tile installer that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a tile installer.

Pro Tip:

Ask for Tile Installer Referrals

One of the first few places to start when you're looking to hire tile installers is your friends, neighbors and co-workers. You'll want to ask them if they know of a tile installation company that they have hired before that they would recommend or refer.

If you have a specific issue with your tiles, like cracked tile, you can ask for referrals of tile installation companies that they know of that have helped them with their cracked tile or whatever other issue you are having (ie. loose tile, improper adhesive, lack of cleaning and poor workmanship, not enough expansion and contraction, etc.)

Pro Tip:

Reviews of Tile Installers

After checking out references that you received for tile installers, you'll want to check online reviews. You should be able to find online reviews for just about any tile installer in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a tile installer could be a sign of a fake review- so take that into considerations.

Make a special note of tile installers that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the tile installation company got those legitimately.

Keep an eye out for reviews that compare their experience with other tile installers. Giving these details adds validity to the reviewer who has actually hired a local tile installer.

Here are a few examples of valid reviews of tile installers:

"Although I highlighted the bathroom project, we have used them for a complete basement renovation, and many years of pool-related services as well as lighting and remodeling work in and outside our home. What comes to mind when I think of their services is Trust, Quality, and doing the right thing. We have always been fully satisfied with the outcome of their project work and the cost has been worth it. We will continue to use them ongoing as the first company to go-to for all of our home projects. Thanks"

"I would HIGHLY recommend Garcia Tile. We called them in a bit of a panic because the guys who did our original tile did a horrible job and we didnâ t know what to do. The guys from Garcia Tile came over the same day and walked us through how they would fix it. They were extremely responsive and clearly knew what they were doing. They saved our bathroom! It looks SO much better. We will certainly be using them in the future for more tile jobs."

"I have never written a review for anything ever. I had to for JFK Tile! Best experience with John. Showed up same day that I called for estimate. He went out of his way to fit us into his schedule. He would even call when he was on his way. He was so meticulous and hard working. The final outcome of his workmanship in our bathroom is beautiful. It was an absolute pleasure to do business with John of JFK Tile. I 100% recommend and will use again!"

Pro Tip:

Tile Installer References

Once you have gathered referrals and checked online reviews of the tile installation companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like loose tile, cracked tile, improper adhesive, not enough expansion and contraction, lack of cleaning and poor workmanship or just general tile issues. Here are some questions you could ask the tile installers' references:

What work did the tile installer do for you? A small tile issue or big tile issue will give you insight as to the scale of the project. Was it for improper adhesive, lack of cleaning and poor workmanship, loose tile, not enough expansion and contraction, cracked tile or just general tile issues?

Did the tile installer provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.

How was the staff that completed the tile installation work? Professional, clean, friendly? Ask about the things that you care about.

Was the tile installation work completed per the agreed upon budget?

How were the tile installers results? Did they meet or exceed your expectations?

Would you hire the tile installer again?

Pro Tip:

Pro Tip:

Always make sure the tile installation company is using the proper tools and a specialized tile installation software that is custom to the industry. Servgrow is a popular software among tile installation companies.

Licensed and Insured Tile Installation Company

When hiring a tile installer, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that tile installation companies should be licensed, bonded and insured, don't take this for granted.

Tile Installers that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional tile installation companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Tile Installer

Hiring a tile installer can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different tile installers that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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Hiring a Tile Installer: Crucial Things to Remember

Pro Tip:

Ask for Tile Installer Referrals

Pro Tip:

Reviews of Tile Installers

Pro Tip:

Tile Installer References

Pro Tip:

Pro Tip:

Licensed and Insured Tile Installation Company

Final Notes on Hiring a Tile Installer

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