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Hiring Plumbers

Hiring a Plumber: Significant Factors to Remember

So you are having some issues with your pipes and need to hire a plumber. Whether you have dripping faucets, leaky pipes, running toilets, low water pressure, slow or clogged drains or are just looking for someone to make sure your pipe is kept up-to-date, hiring a quality plumbing company is critical to avoiding bigger issues in the future.

Hiring a Plumber

When hiring plumbers, it's important to note that not all plumbers are the same. You'll find companies that are cheap, some that use the best plumbing tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality plumber that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a plumber.

Hiring Plumbers

Pro Tip:

Here's a valuable tip from Macho Contracting, a trusted septic tank and plumbing service company for homeowners: Always ask for referrals and information about recent projects when considering to hire a local septic tank or plumbing contractor. This not only helps you make an informed decision but also allows you to gauge the company's expertise, reliability, and commitment to quality work. Additionally, it provides insight into their ability to meet your specific plumbing or septic needs and ensures a smoother and more satisfying experience throughout your project. At our North Scottsdale location, a recent customer inquired about our services, and we were delighted to promptly offer information on recent projects tailored to their specific needs, along with a couple of referrals. Don't hesitate to inquire – it's your investment, and you deserve a quality service and experience!

Ask for Plumber Referrals

One of the first few places to start when you're looking to hire plumbers is your friends, neighbors and co-workers. You'll want to ask them if they know of a plumbing company that they have hired before that they would recommend or refer.

If you have a specific issue with your pipes, like leaky pipes, you can ask for referrals of plumbing companies that they know of that have helped them with their leaky pipes or whatever other issue you are having (ie. dripping faucets, slow or clogged drains, low water pressure, running toilets, etc.)

Hire a Plumber

Pro Tip:

Reviews of Plumbers

After checking out references that you received for plumbers, you'll want to check online reviews. You should be able to find online reviews for just about any plumber in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a plumber could be a sign of a fake review- so take that into considerations.
Make a special note of plumbers that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the plumbing company got those legitimately.
Keep an eye out for reviews that compare their experience with other plumbers. Giving these details adds validity to the reviewer who has actually hired a local plumber.

Here are a few examples of valid reviews of plumbers:

"Best Plumbing goes by it's name. I have used them for 8 years and have had great service every time. The plumbers I have used are Trenton, Sheldon, Bill and Derrick!!! They are all 5 star plumbers, who are honest, respectful, professional and especially reasonable. If I ever had to talk to the owner he always made me feel better and was understanding to all my needs."

"They are very professional in all of their business. From the first phone call to the completion of the job. The technicians arrived when scheduled, evaluated the problem, asked lots of question. made suggestions, and completed the job in a very professional and timely manner. I would highly recommend best Plumbing for plumbing service."

"Eric arrived right on time and was very friendly. We have been struggling to convince our landlord there is a real issue. Eric came in, found the problem, and explained it to us. He was very reassuring. Would hire again."

Hiring Plumbers

Pro Tip:

Plumber References

Once you have gathered referrals and checked online reviews of the plumbing companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like dripping faucets, leaky pipes, slow or clogged drains, running toilets, low water pressure or just general pipe issues. Here are some questions you could ask the plumbers' references:

What work did the plumber do for you? A small pipe issue or big pipe issue will give you insight as to the scale of the project. Was it for slow or clogged drains, low water pressure, dripping faucets, running toilets, leaky pipes or just general pipe issues?
Did the plumber provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.
How was the staff that completed the plumbing work? Professional, clean, friendly? Ask about the things that you care about.
Was the plumbing work completed per the agreed upon budget?
How were the plumbers results? Did they meet or exceed your expectations?
Would you hire the plumber again?

Pro Tip:

dripping faucets

Pro Tip:

Always make sure the plumbing company is using the proper tools and a specialized plumbing software that is custom to the industry. Servgrow is a popular software among plumbing companies.

Licensed and Insured Plumbing Company

When hiring a plumber, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that plumbing companies should be licensed, bonded and insured, don't take this for granted.

Plumbers that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional plumbing companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Plumber

Hiring a plumber can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different plumbers that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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Hiring a Plumber: 6 Critical Steps

Hiring a Plumber: 6 Critical Steps

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