Hiring a Commercial Cleaner: Important Factors to Remember

When hiring commercial cleaners, it's important to note that not all commercial cleaners are the same. You'll find companies that are cheap, some that use the best commercial cleaning tools (and some that don't) and you'll find some that charge an arm and a leg. The key, is finding a quality commercial cleaner that you feel comfortable with and does a job that is up to or exceed your expectations. To do this, we've listed the top factors to keep in mind when looking to hire a commercial cleaner.

Pro Tip:

Ask for Commercial Cleaner Referrals

One of the first few places to start when you're looking to hire commercial cleaners is your friends, neighbors and co-workers. You'll want to ask them if they know of a commercial cleaning company that they have hired before that they would recommend or refer.

If you have a specific issue with your commercial units, like beverage stains, you can ask for referrals of commercial cleaning companies that they know of that have helped them with their beverage stains or whatever other issue you are having (ie. foot traffic stains, air quality, dust, odors, etc.)

Pro Tip:

Reviews of Commercial Cleaners

After checking out references that you received for commercial cleaners, you'll want to check online reviews. You should be able to find online reviews for just about any commercial cleaner in your local area. This can very helpful, but can also be overwhelming and misleading at times. Here are a few guidelines to help you as you sift through all of the reviews:

An overwhelmingly positive or negative review of a commercial cleaner could be a sign of a fake review- so take that into considerations.

Make a special note of commercial cleaners that have received a great deal of reviews. A lot of reviews combined with 4.5 to 5 stars is a big sign that the commercial cleaning company got those legitimately.

Keep an eye out for reviews that compare their experience with other commercial cleaners. Giving these details adds validity to the reviewer who has actually hired a local commercial cleaner.

Here are a few examples of valid reviews of commercial cleaners:

"Gina cleaned high end oven racks for me. She picked them up on a Thursday and promised to have them back to me on Monday. Instead she called on Saturday (the day before Easter) and asked if she could bring them back! Under promise and Overdeliver!! Very professional and reliable. Good prices. I was happy with the level of work. She did a great job and we will be using her again!"

"Very professional and conscientious company. Did an exceptional thorough cleaning. Concerned whether or not there was anything I wasn't happy with or needed to add. I highly recommend this service!"

"I was in a pinch and needed same day cleaning. The owner was friendly and accommodating. He was able to set up an appointment for same day. He also called after with updates on when the cleaning lady would arrive. She then showed up on time, was very nice and professional and did a thorough cleaning job,"

Pro Tip:

Commercial Cleaner References

Once you have gathered referrals and checked online reviews of the commercial cleaning companies, you want to call the company directly and ask them for at least 2 recent references. These should be from customers they have completed work for within the past month. Also, you can ask for references for specific issues like foot traffic stains, beverage stains, air quality, odors, dust or just general commercial unit issues. Here are some questions you could ask the commercial cleaners' references:

What work did the commercial cleaner do for you? A small commercial unit issue or big commercial unit issue will give you insight as to the scale of the project. Was it for air quality, dust, foot traffic stains, odors, beverage stains or just general commercial unit issues?

Did the commercial cleaner provide a contract with details of the work? Did they provide what methods will be used, possible issues, etc.

How was the staff that completed the commercial cleaning work? Professional, clean, friendly? Ask about the things that you care about.

Was the commercial cleaning work completed per the agreed upon budget?

How were the commercial cleaners results? Did they meet or exceed your expectations?

Would you hire the commercial cleaner again?

Pro Tip:

Pro Tip:

Always make sure the commercial cleaning company is using the proper tools and a specialized commercial cleaning software that is custom to the industry. Servgrow is a popular software among commercial cleaning companies.

Licensed and Insured Commercial Cleaning Company

When hiring a commercial cleaner, that last think you want to do is hire one that is not a legitimate business and has no license and insurance. Just because you know that commercial cleaning companies should be licensed, bonded and insured, don't take this for granted.

Commercial Cleaners that do not have a license will most likely try to cut corners because they understand that they are not as accountable for their work. In fact, it's illegal for them to operate without a license.

Professional commercial cleaning companies will have no problem showing you all the necessary documents, licenses and insurance to operate their business.

Final Notes on Hiring a Commercial Cleaner

Hiring a commercial cleaner can be challenging at first, but using these tips above should get you started in the right direction. And keep in mind that it could take a couple different commercial cleaners that you hire before finding that perfect one- and when you find that perfect one, don't let them go!

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Hiring a Commercial Cleaner: Important Factors to Remember

Pro Tip:

Ask for Commercial Cleaner Referrals

Pro Tip:

Reviews of Commercial Cleaners

Pro Tip:

Commercial Cleaner References

Pro Tip:

Pro Tip:

Licensed and Insured Commercial Cleaning Company

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